FAQs

Can I exchange or refund my order?

All purchases are final and cannot be refunded

When can I expect to receive my order?

Processing time: 3-7 business days. Please expect order to take longer if ordered during the weekend.

Delivery Time:

  • UK: 2 - 3 business days.
  • Netherlands: 3 - 5 business days
  • Aruba: Pre - order for December 23rd, 2024 (Last date to order December 15th)

International Orders: Taxes, Duties, and Customs Charges

Please note that international customers may be subject to sales tax, duties, and/or customs fees. These charges are the responsibility of the customer and are not included in the order total or shipping costs. The specific taxes and customs fees depend on the destination country and state. We recommend contacting your local customs office for more information on the applicable taxes and fees.

Coven of Claws Studio is not liable for any additional taxes or customs charges incurred during shipment. If you choose to refuse delivery, you will be responsible for the original shipping costs, any applicable taxes and duties, as well as the cost of returning the package. Unfortunately, in such cases, refunds will not be issued.

What are the payment options?

We currently only accept bank transfers and PayPal.



 

IMPORTANT

What is included in a set?

  • 10 nails of your size
  • 24 adhesive tabs
  • 1 nail glue
  • 1 nail file
  • 1 nail buffer
  • 1 plastic cuticle stick (for set removal)
  • 1 wooden cuticle stick (for pushing cuticles)
  • 2 alcohol wipes
  • 1 storage case
  • 1 storage bag
  • Thank you card
  • Loyalty card

How long will my nail set last?

When using nail glue, your nails can remain securely in place for 2-3 weeks. If you prefer adhesive tabs, expect a wear time of 1 - 2 days. Remember to properly prep your nails!

How to care for your set

Simple Tips for Lasting Beauty

Be Gentle: Treat your nails carefully in everyday tasks to avoid damage. They are for style, not for hard work.

Water Tips: It's okay to wash hands quickly. For long water use or washing dishes please wear gloves. This keeps your nails looking good.

Prepare Before Using: Clean and dry your natural nails first. Make sure they have no oil. This helps your nails last longer. You can even use a dehydrator for extra staying power! Follow your thank you card for instructions.

Removing Nails: Change styles gently. Remove nails slowly with care. Use an oil soak and the plastic cuticle stick to remove your nails. And place your set back into its case after they’ve been wash and dried from any oil residue. This is better for your natural nails.

Store Safely: When not using them, keep your nails in a cool dry place away from sun. They will stay ready for next time.

Are the sets reusable?

Yes, our press-on nails are reusable! We pride ourselves on creating high-quality, durable press-on nails that can be reused multiple times with proper care. To ensure longevity, simply follow our care instructions: gently remove the nails, clean them thoroughly, and store them safely in their storage case. Enjoy beautiful nails again and again!

Can you make custom sets?

Yes I do, contact me through the business IG DM or through emails.

Please fill in these details to start the process:

  • Name
  • Inspo pictures & theme
  • Colors
  • Nail shape

I will let you know if I can design it, and if so you will receive a custom price.

Please be aware a custom set will cost more than a ready made design.

Refund/Return Policy

There is NO REFUND, RETURN, CANCELLATION or EXCHANGES that will be accepted. Please make sure to measure your nails size correctly before purchasing for the perfect fit. We will not be responsible for wrong sizing. We make exactly what is ordered. If you have any question, please feel free to contact us.